
Return Policy
Effective Date: 1. November. 2023
Last Updated: 23. March. 2024
Please read this Return Policy carefully before making any purchases from MARABELLE. By making a purchase, you agree to the terms outlined in this policy.

1. Return and Refund Policy
1.1. We want you to be completely satisfied with your purchase. If you are not, you may return the item(s) in their original condition within 7 days of receiving your order.
1.2. To initiate a return, please contact our customer service team at; Support@marabelle.store . You will be provided with instructions on how to proceed or you can login and check '' MY ORDERS'' and click the refund button

2. Eligibility
2.1. To be eligible for a return, the item(s) must be in the same condition as when you received them, and they must be in the original packaging.
2.2. Some items are not eligible for return, such as digital items
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3. Refunds
3.1. Once we receive your returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.
3.2. If your return is approved, your refund will be processed, and the credit will be applied to your original method of payment within 30 days.
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3.1. If You are suspected (within any given reason) of a fraudulent refund request, you will be permanently banned and your account disabled forever with no access to houseofmarabelle.com

4. Shipping Costs
4.1. You will be responsible for covering the shipping costs associated with returning the item(s), unless otherwise specified by our customer service team.
4.2. Shipping costs are non-refundable.

5. Damaged or Defective Items
5.1. If you receive an item that is damaged or defective, please contact us within 7 days of receiving it. We will provide instructions for returning the item and will either replace it upon inspection or provide a refund, including shipping costs.

6. Exchanges
6.1. If you would like to exchange an item for a different size, colour, or style, please contact our customer service team at support@marablle.store for instructions. We will do our best to accommodate your exchange request, but NOTE this request may be denied.

7. Contact Information
If you have any questions or concerns about our Return Policy, please contact us at support@houseofmarabelle.com
XOXO MAR✮BELLE