top of page
Cotton Candy

Return Policy

Effective Date: 1. November. 2023
Last Updated: 23. March. 2024


Please read this Return Policy carefully before making any purchases from MARABELLE. By making a purchase, you agree to the terms outlined in this policy.

Return and Refund Policy

1. Return and Refund Policy

1.1. We want you to be completely satisfied with your purchase. If you are not, you may return the item(s) in their original condition within 7 days of receiving your order.


1.2. To initiate a return, please contact our customer service team at; Support@marabelle.store . You will be provided with instructions on how to proceed or you can login and check '' MY ORDERS'' and click the refund button

Eligibility

2. Eligibility

2.1. To be eligible for a return, the item(s) must be in the same condition as when you received them, and they must be in the original packaging.


2.2. Some items are not eligible for return, such as digital items

​

 

​

Refunds

3. Refunds

3.1. Once we receive your returned item(s) and inspect them, we will notify you of the approval or rejection of your refund.


3.2. If your return is approved, your refund will be processed, and the credit will be applied to your original method of payment within 30 days.

​

3.1. If You are suspected (within any given reason) of a fraudulent refund request, you will be permanently banned and your account disabled forever with no access to  houseofmarabelle.com

Shipping Costs

4. Shipping Costs

4.1. You will be responsible for covering the shipping costs associated with returning the item(s), unless otherwise specified by our customer service team.


4.2. Shipping costs are non-refundable.

Image by Adrian Swancar

5. Damaged or Defective Items

5.1. If you receive an item that is damaged or defective, please contact us within 7 days of receiving it. We will provide instructions for returning the item and will either replace it upon inspection or provide a refund, including shipping costs.

Image by Ryan Shumway

6. Exchanges

6.1. If you would like to exchange an item for a different size, colour, or style, please contact our customer service team at support@marablle.store for instructions. We will do our best to accommodate your exchange request, but NOTE this request may be denied.

Contact Us

7. Contact Information

If you have any questions or concerns about our Return Policy, please contact us at support@houseofmarabelle.com 

XOXO MAR✮BELLE

MAR✮BELLE

MAR✮BELLE

MAR✮BELLE

House of Marabelle provides high-end fashion fits in tops, dresses, cords, bottoms, bags, jewels, shoes, accessories and more. Be it in denim, silk, color and style - we have it. Unlocking your inner boss babe. Fearlessly exploring all that you are. As an online women's fashion and e-commerce platform that curates the best of the best, we aim to empower women's self-expression through fashion. Shop with us today and experience the MARABELLE difference! XOXO MAR✮BELLE

Customer Service
About  MAR✮BELLE
Follow Us

Subscribe Form

Thanks for subscribing!

house of marabelle seal

MAR✮BELLE             

 © COPYRIGHT 2024 HOUSE OF MARABELLE LTD.

ALL RIGHTS RESERVED.

  LIVE     LOVE     LAUGH     LIKE     LEAD     LOUD     LUSH     LIFE     XOXO
bottom of page